Terms of Use

Terms of Use

Last Updated: [June 10, 2025]

Welcome to the official website of Natalie O. (“Natalie O.”, “we”, “us” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, www.natalieojewelry.com (the “Site”), including any purchases made through the Site. By using this Site, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Site.

1. Eligibility

This Site is intended for use by individuals who are at least 18 years old. By using the Site, you represent and warrant that you are of legal age to form a binding contract.

2. Intellectual Property

All content on this Site, including but not limited to text, images, product designs, logos, videos, and trademarks, is the exclusive property of Natalie O. or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from this Site without our prior written permission.

3. Product Availability & Pricing

All products displayed on the Site are subject to availability. Prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to limit the quantities of any product or service we offer and to discontinue any product at any time.

4. Orders & Payment

By placing an order through the Site, you agree to provide current, complete, and accurate purchase and account information. We accept only the forms of payment listed at checkout. All orders are subject to acceptance and confirmation by us. We reserve the right to cancel or refuse any order for any reason, including inaccuracies or errors in pricing or product information.

5. Shipping & Delivery

Shipping terms, costs, and estimated delivery times are provided at checkout. Delivery times may vary depending on location and product availability. Title and risk of loss pass to you upon delivery.

6. Returns & Exchanges

Given the bespoke and high-value nature of our jewelry, all sales are final. Exceptions for returns or exchanges will be made solely at our discretion and must be pre-approved in writing. Please review our Return Policy for more details.

7. Account Responsibility

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for all activity under your account. We reserve the right to suspend or terminate accounts that are suspected of fraudulent activity or misuse.

8. Disclaimer of Warranties

This Site and all content and services provided herein are offered “as is” and “as available” without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability or fitness for a particular purpose. We do not guarantee that the Site will be error-free or uninterrupted.

9. Limitation of Liability

To the fullest extent permitted by law, Natalie O. shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Site or the purchase of any products.

10. Indemnification

You agree to indemnify and hold harmless Natalie O., its affiliates, employees, agents, and licensors from any claims, liabilities, damages, or expenses (including attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of another.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the courts located in New York County, New York.

12. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date. Continued use of the Site after any changes constitutes your acceptance of the new Terms.

13. Contact Us

For questions about these Terms, our products, or your order, please contact us at:

Natalie O. Fine Jewelry

Email: hello@natalie-o.com

Privacy Policy

Last Updated: June 10, 2025

Natalie O. Fine Jewelry (“Natalie O.”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit www.natalieojewelry.com (the “Site”).

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide when you:

  • Make a purchase
  • Sign up for our newsletter
  • Create an account
  • Contact us via email or form

This may include your name, email address, shipping/billing address, phone number, and payment information.

b. Automatically Collected Information

We may automatically collect certain data when you visit our Site, such as:

  • IP address
  • Browser type and version
  • Pages you view
  • Time spent on the Site
  • Device identifiers

This information helps us understand usage trends and improve user experience.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage purchases, orders, and customer service
  • Send order confirmations and shipping updates
  • Personalize your experience on the Site
  • Send you brand updates, invitations, and marketing content (only with your consent)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

  • Trusted service providers (payment processors, shipping carriers, analytics providers)
  • Legal authorities when required to comply with applicable laws or protect our rights

4. Data Security

We use industry-standard encryption, secure servers, and privacy-by-design practices to protect your personal information. However, no online transmission or storage method is 100% secure.

5. Your Choices

You have the right to:

  • Access or update your personal information
  • Unsubscribe from marketing emails (via link in footer)
  • Request deletion of your account or data
  • Opt out of cookies (see our Cookie Policy)

To exercise any of these rights, please email us at [Insert Email Address].

6. Data Retention

We retain your data for as long as needed to fulfill the purposes described above or as required by law.

7. International Users

If you are accessing our Site from outside the United States, you agree to the transfer and processing of your information in the U.S., where privacy laws may differ.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Natalie O. Fine Jewelry

Cookie Policy

Last Updated: June 10, 2025

This Cookie Policy explains how Natalie O. uses cookies and similar tracking technologies on www.natalieojewelry.com (the “Site”).

1. What Are Cookies?

Cookies are small data files stored on your device when you visit a website. They help the Site function properly, remember your preferences, and enhance user experience.

2. Types of Cookies We Use

  • Essential Cookies – Required for basic functionality (e.g., secure checkout, login)
  • Performance Cookies – Collect anonymous data on how visitors use our Site (e.g., Google Analytics)
  • Functional Cookies – Remember your preferences (e.g., language, region)
  • Advertising Cookies – May be used to show relevant ads on other platforms (e.g., Meta Pixel, Google Ads)

3. How to Manage Cookies

You can manage your cookie preferences directly through your browser settings. You may also be presented with a cookie consent banner when visiting the Site that allows you to opt in or out of non-essential cookies.

4. Third-Party Cookies

Some cookies may be set by third-party services we use for analytics or advertising. These providers may collect data in accordance with their own privacy policies.

5. Updates to This Policy

We may update our Cookie Policy to reflect changes in technology, legislation, or business practices. Please check this page periodically.

6. Contact

For questions or concerns about our use of cookies, contact us at:

Natalie O. Fine Jewelry

Email: [Insert Email Address]

Natalie O. founded by Natalie Katz O'Brien, is a fine jewelry brand rooted in the world of global travel and sophisticated exploration. Based in the idyllic North Shore of Long Island, Natalie curates bold, exquisite jewelry pieces inspired by her journeys to extraordinary destinations around the globe. Each collection invites the audience into Natalie's universe, offering glimpses into her immersive experiences as a cultured voyager transcending conventional travel.

Join our inner circle.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.